福客 · AI客服
更懂电商的AI智能客服
让每一次对话，都成为转化的机会
覆盖电商行业全类目
适用于服装、家居、电器、食品、彩妆和百货等
开箱即用，30分钟极速上线
无需复杂配置，快速部署立即见效
7×24h 不间断在线
永不掉线的智能客服，随时响应客户需求
专为电商行业打造的智能客服
清华团队倾力研发
Multi-Agent 集群与创新混合模型调用技术，解决 AI 落地关键痛点并大幅降低算力成本
电商场景定向训练
上亿条真实电商对话语料库支持，覆盖电商全品类场景，提升服务质量与效率
真人级回复·提升权重
计入平台真人响应时长，帮助店铺提升曝光量
闭环生态持续进化
通过对人工对话的持续学习和沉淀，AI回复越来越精准，越用越聪明
福客AI全流程服务
让客户体验更顺畅、转化更轻松
售前阶段
自动接待90%的客户咨询
消息响应率显著提升
减少客户等待流失率
销售协同
自动识别客户意图
基于需求推荐匹配产品
提升客户下单率
售后阶段
AI+人工协同
高效处理复杂问题
随时响应客户需求
为什么选择福客AI？
秒级响应 · 极速部署 · 持续进化 · 专业可靠
高效
咨询响应小于1秒
5分钟极速部署
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省心
聚合所有店铺消息
一站式管理多平台客户咨询
智能
自主学习会话数据
服务能力持续进化
精准
配置多维知识库+智能纠错
降低幻觉风险
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可靠
清华系团队自研AI系统
性能稳定、服务可靠
可选多种接待模式
自动接待90%的客户咨询，高效处理复杂问题
显著提升客户下单转化率
配置多维知识库
预置行业话术+客服问答库，一键授权商品信息自动同步
回复准确率提升95%
来体验智能、高效、可靠的AI客服
用20%的客服成本，撬动130%的转化率
